In order for Mediation to work, each party comes to the table with an attitude of compromise and cooperation. They have a chance to air their feelings, look at the other side of the situation and many times, clear up misunderstandings. Many times it becomes apparent that a third party, who is NOT a participant to the Mediation, is the reason behind the current conflict.
These same facts may also become evident once a dispute has moved to Arbitration, but the parties no longer have control over the outcome.
All of the ACAR Mediators have attended specialized training, are very experienced and are available to answer any question you might have. Why not give Mediation a try? Your Professional Standards Committee highly recommends it and you could be part of a win-win situation.